Terms of Service

Last updated: April 16, 2026

Agreement to Terms

These Terms of Service (“Terms”) are a binding agreement between you and ShieldSphere Safety, LLC, a Georgia limited liability company (“ShieldSphere,” “we,” “our,” or “us”). By accessing or using our safety policy platform (the “Service”), you agree to be bound by these Terms. If you do not agree to these Terms, do not use the Service. If you are using the Service on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

Description of Service

ShieldSphere provides an AI-powered platform for generating customized workplace safety policy drafts, training records, inspections, and related compliance tools. AI-generated outputs are starting-point recommendations and must be reviewed and customized by qualified safety professionals before implementation. ShieldSphere does not provide legal advice or guarantee compliance with any specific regulation.

Eligibility

The Service is intended for use by businesses and safety professionals. You must be at least 18 years old and capable of entering into a binding contract to use the Service.

Accounts

You are responsible for safeguarding your account credentials and for all activity that occurs under your account. You must notify us promptly of any unauthorized use. We may suspend or terminate accounts that violate these Terms or that pose a security risk to the Service or other users.

Subscriptions, Billing, and Refunds

Paid plans are billed in advance on a recurring basis (monthly or annually) through our payment processor (Stripe). Subscriptions renew automatically unless cancelled before the renewal date. Except where required by law, fees are non-refundable. We may change pricing with at least 30 days' notice, which will take effect on your next billing cycle.

Free Trial

We may offer free trials of paid plans. Trial terms (duration, included features) will be disclosed at signup. Unless you convert to a paid plan before the trial ends, your access to paid features may be reduced or suspended at the end of the trial.

User Responsibilities

When using the Service, you agree to:

  • Provide accurate and complete information about your company and operations
  • Review all AI-generated content with qualified safety professionals before implementation
  • Customize policies to your specific workplace conditions and regulatory requirements
  • Comply with all applicable federal, state, local, and international laws and regulations
  • Not use the Service for any unlawful or unauthorized purpose
  • Not reverse engineer, decompile, or attempt to extract source code from the Service
  • Not upload malicious code, attempt to disrupt the Service, or circumvent rate limits or access controls
  • Not use the Service to generate content that is unlawful, defamatory, or infringing
  • Maintain the confidentiality of your account credentials

AI-Generated Content

All policy documents, training materials, and other outputs generated by the Service are produced by artificial intelligence. You are solely responsible for reviewing, verifying the accuracy of, customizing, and implementing any AI-generated content. ShieldSphere does not guarantee that AI-generated content will meet all requirements for your specific workplace, comply with all applicable regulations, or be free from errors or inaccuracies.

Customer Data and Ownership

You retain ownership of the information you submit to the Service (“Customer Data”). You grant us a limited, non-exclusive, worldwide license to use, process, and store Customer Data solely to provide and improve the Service. We will not sell Customer Data. AI-generated outputs created for your account are licensed to you for your internal business use.

Intellectual Property

The Service, including its software, design, algorithms, templates, and underlying methodologies, is owned by ShieldSphere and protected by intellectual property laws. Except for the license granted to you to use the Service and the AI-generated outputs produced for your account, no rights are granted to you under these Terms.

Third-Party Services

The Service integrates with third-party providers (including Supabase, Vercel, OpenAI, Stripe, Resend, Upstash, and Sentry) as described in our Privacy Policy. Your use of those providers may also be subject to their own terms and policies. We are not responsible for the content, terms, or practices of any third-party service.

Disclaimer of Warranties

THE SERVICE AND ALL AI-GENERATED CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR UNINTERRUPTED OPERATION. WE DO NOT WARRANT THAT THE SERVICE WILL MEET YOUR REQUIREMENTS, BE ERROR-FREE, OR THAT AI-GENERATED CONTENT WILL ENSURE COMPLIANCE WITH ANY SPECIFIC REGULATION.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SHIELDSPHERE AND ITS AFFILIATES, OFFICERS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING FROM OR RELATED TO YOUR USE OF THE SERVICE. OUR TOTAL LIABILITY FOR ANY CLAIM ARISING FROM THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM, OR (B) USD $100.

Indemnification

You agree to indemnify, defend, and hold harmless ShieldSphere and its affiliates from any claims, damages, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from (a) your use of the Service, (b) your violation of these Terms, (c) your violation of any law or third-party right, or (d) your implementation of AI-generated content without proper review and customization.

Compliance and Regulatory Matters

Workplace safety regulations vary by jurisdiction, industry, and circumstance. You are responsible for ensuring that all policies, training, and procedures used in your organization comply with applicable federal, state, local, and international requirements and are appropriate for your specific workplace.

Service Modifications and Availability

We may modify, suspend, or discontinue any aspect of the Service at any time. We will use commercially reasonable efforts to provide advance notice of material changes that affect paid plans. We do not guarantee uninterrupted availability of the Service.

Termination

You may cancel your account at any time from your account settings or by contacting us. We may suspend or terminate your access for any violation of these Terms, for suspected fraudulent or unlawful activity, or if required by law. Upon termination, your right to use the Service ends. Sections that by their nature should survive termination (including ownership, disclaimers, limitation of liability, and indemnification) will survive.

Changes to These Terms

We may update these Terms from time to time. Material changes will be posted on this page with an updated “Last updated” date and, where appropriate, notified by email. Your continued use of the Service after changes take effect constitutes acceptance of the revised Terms.

Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of Georgia, United States, without regard to its conflict of law principles. Any dispute arising from these Terms or the Service shall be resolved exclusively in the state or federal courts located in Fulton County, Georgia, and you consent to the exclusive jurisdiction and venue of those courts.

Severability and Entire Agreement

If any provision of these Terms is found unenforceable, the remaining provisions will continue in full force and effect. These Terms, together with our Privacy Policy, constitute the entire agreement between you and ShieldSphere regarding the Service.

Contact Information

For questions about these Terms, please contact us at matt@shieldspheresafety.com.